Sometimes an agency’s timecard and attendance tools make it difficult for them to provide high-quality care to individuals with developmental disabilities. Ideally, these tools should easily and seamlessly interface with other account management and billing systems.
In the long run, inefficient and outdated systems will hurt their bottom line. Provider agencies need to stay on top of new technological needs, economic trends as well as regulatory requirements.
All human service agencies want to accomplish three major results:
- Improve data accuracy & compliance.
- Simplify our back-office processes.
- Become more productive by saving time and energy.
However, this difficult to achieve when using office systems that were designed for another industry. Ohio waiver providers require tools and systems that were specifically designed for the needs organizations that deliver services to individuals with developmental disabilities. Otherwise, trying to force poorly designed or non-appropriate software to fit this task is a challenge. This is why Advanced Billing & Consulting Services (ABCS) developed the eWebSchedule software solution.
Our tools and services help agencies excel on a variety of tasks:
- Electronic visit verification (EVV).
- Workforce attendance and scheduling.
- Time collection (Timecards)
- Staff compliance monitoring.
- Account management.
Powerful built-in features allow agency supervisors to quickly manage time off request, discover cases of over/under providing, approve employee timecards and more. For example, specific features even allow supervisors to sort by shifts and verify what DSPs are scheduled to work on-site, on-call (OSOC).
The eWebSchedule EVV solution allows direct care staff to actually view their scheduled service visit on their smartphone, while simultaneously capturing a GPS compliant visit. This is a cloud-based system that is flexible and robust. There is no need for additional hardware and onsite hosted solutions.
Timecards to Billing:
Our account management services assist with the review of digital timecards. These are easily reviewed and approved through our eWebSchedule timecard interface.
Approval by Schedule. The approved timecards are imported and validated against an individual’s profile. This is in order to confirm that the documented time is supported by an active billing line within the consumer profile.
Any validation concerns are resolved by our experienced account management team and your agency’s contact. Once any validation issues are resolved, billing service codes and units are generated based on the approved documented time from the eWebSchedule system. This approval is only finalized after:
* Every time entry has been approved by a supervisor through our software’s timecard tools.
* Any outstanding Sandata validation concerns have been addressed.
* Every unit of billing is supported by the documented time that, when applicable, exists on the Sandata’ aggregator
Billing Submission, Reporting and Payroll:
Our Account Management continues after the billing has been submitted. We perform detailed claim reconciliation and processing, with a goal of getting 100% of all the claims processed and displaying a PAID status.
If, by some unseen circumstance, if a billing transaction is denied – there is help. ABCS assigns an experienced account manager to every account. Through vigorous reporting and communication, any unpaid claims are quickly resolved. We help agencies managing their revenue. Our account management services provide several options to track an agency’s cash flow. In addition, there are numerous reporting options such as service utilization and budget utilization tracking.
Our payroll module offers numerous options for reporting employee’s hours worked as well as benefit time. These tools help organization capture hours worked, while allowing agencies to customize these categories into whatever options work best for an agency.
Who We Are:
As an Ohio-based company, eWebSchedule has an established track record of providing services and tools that optimize an agency’s back-office workflow.